Complete Student & Parent Guide

Your Guide to Finding the Perfect Tutor

Everything you need to know about finding expert tutors, booking sessions, and making the most of FindGrinds.

Quick Tips for Students & Parents

Create a free account in under 2 minutes

Filter tutors by subject, level, price & ratings

Link parent/student accounts for oversight

Browse and purchase quality study resources

Reviews help you find the best tutors

All payments are secure through Stripe

Raise a dispute if something goes wrong

Section 1

Getting Started

1

Create Your Account

Sign up for free as a Student or Parent — it takes under two minutes. Just enter your name, email, and password, then verify your email address to get started.

2

Complete Your Profile

Add your name and school year or level. This helps tutors understand your needs and tailor their sessions to you.

3

For Parents: Link Your Child's Account

If your child is under 18, you can link your parent account to their student account. Simply go to your dashboard, enter your child's email address, and they'll receive a confirmation request. Once linked, you can monitor their bookings and manage payments on their behalf.

4

Browse Tutors

Use the search and filter tools to find the perfect tutor. Filter by subject, level (Junior Cert or Leaving Cert), price range, rating, and availability. View tutor profiles to check their qualifications, experience, and student reviews.

Section 2

Booking Sessions

1

Find the Right Tutor

Take your time exploring tutor profiles. Check their reviews from other students, qualifications, teaching experience, and hourly rates. Look for verified tutors and those with Garda vetting badges for added peace of mind.

2

Book a Session

Once you've found a tutor, select an available time slot from their calendar. Choose between online or in-person sessions and pick your preferred duration. FindGrinds makes scheduling flexible so you can learn on your terms.

3

Secure Payment

All payments are handled securely through Stripe. There are no hidden fees for students — you simply pay the tutor's listed hourly rate. Your payment is held safely until the session takes place.

4

Manage Your Bookings

View all your upcoming and past sessions in your student dashboard. If you need to cancel, do so in advance according to the tutor's cancellation policy and you'll receive an automatic refund.

Section 3

Study Resources

1

Browse the Marketplace

Explore a growing library of study resources created by experienced tutors — including notes, past paper solutions, study guides, and revision materials. Filter by subject and level to find exactly what you need.

2

Purchase & Download

Resources are a one-time purchase with instant download. Prices are set by the tutors who created them, so you'll find options for every budget.

3

Report Issues

If a resource isn't as described or you're unhappy with the quality, you can report it directly from your dashboard. Our admin team will review the report and can issue a refund if appropriate.

Section 4

Parent & Guardian Features

1

Why Link Accounts

Parents and guardians of under-18 students can link to their child's account for full visibility and oversight. This lets you monitor who your child is learning with, when sessions are scheduled, and manage payments — all from your own dashboard.

2

How Linking Works

Sign up as a Parent, then go to your dashboard and enter your child's student email address. Your child will receive a confirmation request — once they accept, your accounts are linked and you're in the loop.

3

What Parents Can See

Once linked, you can view upcoming sessions, tutor profiles, and your child's full booking history. You'll always know who they're learning with and when.

4

Managing Payments

Parents can book sessions and purchase resources on behalf of their child. All payments go through the same secure Stripe checkout, giving you full control over spending.

Section 5

During & After Sessions

1

Joining Online Sessions

Online sessions use Zoom for a reliable video experience. A join link will appear in your dashboard before your session time — just click it when you're ready to start.

2

In-Person Sessions

For in-person sessions, coordinate the meeting location with your tutor through the in-app messaging system. We recommend meeting in safe, public places like libraries or school study areas.

3

Leave a Review

After your session, take a moment to rate and review your tutor. Your honest feedback helps other students find the best tutors and helps tutors improve their teaching.

4

Raise a Dispute

If a tutor doesn't show up or the session quality was seriously below expectations, you can raise a dispute from your dashboard. Both you and the tutor can submit your side of the story with supporting evidence, and our admin team will review the case and issue a refund if warranted.

Section 6

Safety & Trust

1

Verified Tutors

Tutors on FindGrinds can upload their qualifications and Garda vetting documents, which are reviewed by our admin team. Look for verified badges when choosing a tutor for extra confidence.

2

Secure Payments

All payments are processed through Stripe, meaning no cash exchanges are needed. If you cancel within the tutor's cancellation policy, you'll receive an automatic refund — no questions asked.

3

Messaging Safety

All communication happens through FindGrinds' in-app messaging system, keeping conversations on-platform. If you ever receive an inappropriate message, you can report it immediately for admin review.

4

Our Support

We're here to help. If you have any issues, visit our contact page or raise a dispute for session-related problems. Our admin team reviews every case to ensure a fair outcome.

Getting Started Checklist

Make sure you've completed these essential steps

Created account and verified email
Completed your profile
Linked parent account (if under 18)
Browsed tutor listings
Booked your first session
Explored study resources
Left a review after your session
Read and understood the terms of service

Find a Tutor

Browse hundreds of experienced tutors across all Junior and Leaving Cert subjects. Find the perfect match for your learning needs.

Browse Resources

Access quality study notes, past paper solutions, and revision materials created by experienced tutors.

Ready to Start Learning?

Join hundreds of students across Ireland finding the right tutor for their needs